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5th settlement
katamia mall near seoudi market, behind the court.
0226198227
Mall of Egypt
2nd floor
0236126590
Madinaty
Open Air Mall
01013107737
Nasr City
building 26 Ali Amin Extension Mostafa el Nahhas
0223824867
Heliopolis
building 9 Marwa - Nabil el Waqaad
0222912088
How to exchange the product?
1-Write the phone number or email from which you made the order
2-Write the order number
3- After your order appears, mark the items that you want to exchange or return.
4- If you want to exchange, choose Exchange
5- If you want to get your money back, choose Refund
6- In the case of exchange, make a new order, and you must write in the notes in the shopping cart “special instructions for the seller” that this order is an exchange, otherwise we will ship the order to you without receiving the product that you want to replace
Before replacing, make sure that the product is intact and can be replaced
Exchange or return is allowed within 14 days of receipt
Underwear and the like are not allowed to be exchanged or returned
Exchange or return is allowed within 14 days of receipt
It is not allowed to exchange or return underwear, towels, leggings, women's bermudas, internal heating sets and the like.
Products purchased through the offer cannot be exchanged or returned except in cases of manufacturing defects
Note: The company bears shipping costs only if we send a wrong product, otherwise, the customer bears shipping costs when making an exchange or return
Orders paid through Valeo cannot be refunded (they can only be exchanged for the same value
Visit this link to apply:
https://2segypt.com/a/returns
